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Shipping + Delivery

Questions about shipping and delivery with COBIA Beauty? We have the answers for you! Read them here.

7 articles

Looking to initiate a return with COBIA Beauty? Check out our return policy and how to start the process!

4 articles
Order Status + Modifications

Learn how to make a change to your COBIA order or to check on it's processing status before it ships.

3 articles
Account Registration, Sign-In + Password

Questions about your account? We break down how to reset your password and update your personal details so everything remains up to date!

3 articles
Order Issues/Damages

Mistakes happen - learn what steps to take if there is something wrong with your order!

2 articles

Questions about the COBIA Loyalty program? We have the answers - read them here.

3 articles
Gift Cards

Not sure how to spend your COBIA Beauty gift card or check your balance? We answer all of your gift card related questions so you can simply shop!

5 articles

Not sure on the details for our promotions? Check out or standard policies for sale events and site promotions here!

2 articles
Communication + Newsletters

Having issues with email communications from COBIA Beauty? Check out these top tips and tricks to ensure you stay up to date on everything we have to offer!

3 articles
Other Common Questions

We are here to help answer all your questions - can't find the answer you're looking for? Reach out to our team!

1 article
Appointments + Booking

Do I need an appointment? How do I chance my appointment? Don't worry, we have all the answers for the most common questions we get in relation to our services so you can have an easy and effortless experience.

8 articles
Salon Health & Safety

Are you concerned about your health and safety while visiting one of our salons? Don't worry, it's our top priority! Read about our current precautions to keep everyone safe.

4 articles

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