Questions about shipping and delivery with COBIA Beauty? We have the answers for you! Read them here.
A shipping confirmation email will be sent when the order has been shipped. Please click on the link in this email to view detailed tracking information. Please allow for 1-2 business days for the carrier to update the tracking information before con
All orders are processed as quickly as possible, generally within 1-2 business days. During busy times, orders can take up to 4 business days to be processed. We do not currently operate on weekends or holidays so orders placed on these days will be
If you have received a shipping confirmation email, please use your tracking number for the most accurate estimated delivery from the carrier. We are unable to provide further insight into the status or delivery date of your order once it has been pi
You MUST contact the carrier prior to contacting the COBIA customer service team for missing packages. If you contact COBIA first, we will direct you to the above information.
Shipping is free for all Canadian orders over $75 before taxes and after discounts. All orders under $75 will be charged a flat shipping rate of $5.00.
All orders ship with either Canada Post. We reserve the right to change the carrier choice for special circumstances. All PO Box addresses automatically ship Canada Post.
We try to get every order delivered as quickly as possible. The 2-3 business days mentioned at checkout refers to weekdays only and excludes weekends and holidays. Carriers sometimes experience shipping delays that are beyond our control which can le