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Order Status + Modifications

Learn how to make a change to your COBIA order or to check on it's processing status before it ships.

I Accidentally Entered The Wrong Address - What Do I Do?

If you enter the incorrect address, please reach out to our team as soon as possible to make the correction – you must receive an email confirmation that the update has been made. If you have already received a shipping confirmation, please let us kn

How Do I Modify Or Cancel An Order?

Before you place your order, please review the contents and total in your cart. In addition, please make sure that all desired promo codes are applied. Once the order is placed, modifications cannot be made.

I Forgot My Promo Code, Can I Still Use It?

If you did not apply your promo code at checkout, please reach out to our customer service team and inquire about a potential order update. Promo codes can only be applied to orders made within the last 24 hours. Orders placed over 24 hours prior to