Do I Need An Appointment Or Are Walk-in's Welcome?
Walk-ins are always welcome but are subject to availability. To have an appointment time that meets your needs and can accommodate all of your service requirements, it’s best to book ahead of time.
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Appointments + Booking
Do I need an appointment? How do I chance my appointment? Don't worry, we have all the answers for the most common questions we get in relation to our services so you can have an easy and effortless experience.
How Should I Prepare For My Appointment?
Dependent on your service, it’s best to come with clean dry hair, with minimal product. If you're unsure, feel free to call the salon and ask about further specifics.
How Early Should I Arrive For My Appointment?
It’s best to arrive a few mins before your appointment time. If you do arrive earlier, you can relax with a beverage in our amenities lounge until your appointment begins!
What Is Your Cancellation Policy?
Here at COBIA, we will do everything we can do to accommodate changes and cancellations. We understand life happens, however in some cases, cancellation within 24hrs or less of service can lead to missed opportunities for other guests, and you may be
What Happens If Im Running Late For My Appointment?
Please contact us as soon as you know you will be late or realize that you are running behind. If you arrive within 5 mins of your appointment time, we can generally accommodate the service however if you are more than 5 minutes late, we may have to
How Can I Cancel Or Modify My Appointement?
To cancel or change your appointment please call the salon. Please provide as much notice as possible for any cancellations or changes.
Can I Modify My Service Once Im At My Appointment?
As service times may vary, if time allows, we can make changes at the time of your appointment. Please discuss potential changes to your service with your stylist at the very start of your appointment.
Do You Take Group Or Event Bookings?
We can accommodate a range of group sizes, please contact us for pricing and package information.