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Order Issues/Damages

Mistakes happen - learn what steps to take if there is something wrong with your order!

One Of My Products Arrived Damaged - What Do I Do Now?

If something in your order arrives damaged, please reach out to our customer service team with the details and photos of the damaged product. They will be able to assist you with a replacement, refund, or credit.

My Order Arrived But There Is An Error - What Do I Do?

While we do our best to ensure all orders are shipped with 100% accuracy, if you receive the incorrect product in your order, please contact our customer service team with your order number and a photo of the product you received by mistake.